The purpose of a business is to create and keep a customer. All business activities must be focused on this central purpose.
“The purpose of a business is to create and keep a … Read More
Your customer is anyone who depends on you, or who you depend on for success.
“Your customer is anyone who depends on you, or who you … Read More
Do your own market research; ask your last ten customers exactly why they bought from you.
“Do your own market research; ask your last ten customers exactly … Read More
So, always start with a product, always start with a customer, always start with a service and how this product or service will dramatically improve the quality of the life or the work of the customer.
“So, always start with a product, always start with a customer, … Read More
Everyone is in the business of customer satisfaction.Wh o are your customers and how are they doing?
“Everyone is in the business of customer satisfaction.Wh o are your … Read More
Learn from your unhappy customers.
“Learn from your unhappy customers.” Bill Gates
My customer isn’t wrapped up in labels and money.
“My customer isn’t wrapped up in labels and money.” Betsey … Read More
Know thyself. Know the customer. Innovate.
“Know thyself. Know the customer. Innovate.” Beth Comstock
It’s pretty clear that [customers] know what their budgets are now, and what they want to spend it on.
“It’s pretty clear that [customers] know what their budgets are now, … Read More
If every customer is using your product “correctly”, you’ll never learn anything interesting about what to do next.
If every customer is using your product “correctly”, you’ll never learn … Read More
If you sell diamonds, you cannot expect to have many customers. But a diamond is a diamond even if there are no customers.
If you sell diamonds, you cannot expect to have many customers. … Read More